Refund and Returns Policy

Unfortunately, as our products are personalised and made to order, we cannot accept returns of products. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

Unfortunately, as our products are personalised and made to order, we cannot offer product exchanges. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Trees For Life

Together we can do our bit to tackle the climate crisis.

Eco-Friendly Packaging

We are constantly looking at new ways to reduce our impact on the planet.

Vegan, Cruelty Free & Ethical

All the ingredients in our signature products are ethically sourced, cruelty-free, and all-natural.

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